Terms and Conditions

Lilly the Labrador will make all reasonable efforts to ensure that the information on this website is correct and up to date, however, we cannot accept any liability for inaccuracies or omissions. We will not accept liability for any loss, damage or inconveniences that occur as a result of your use of this website or its content.

Online Dispute Resolution

The Online Dispute Resolution is an alternative dispute resolution (ADR) procedure that is conducted online. If you have a dispute, please visit the ODR Platform Portal.

The ODR Platform provides a portal for consumers to submit a complaint to a relevant, registered ADR provider with the aim of resolving the dispute. There is also a translation function offered to help facilitate cross-border disputes. The platform was created as a way to settle disputes out of court in a simple, fast and low-cost way.


Users contacting this website and/or its owner do so at their own discretion and any personal information provided is at their own risk. Your personal information is kept private and is stored securely until a time that it is no longer required or has no use, as detailed in our Privacy Policy. Lilly the Labrador has made every effort to ensure a safe and secure for to email submission process is available. However, users use such form to email processes at their own risk.

Email Newsletter

Lilly the Labrador may operate an email newsletter program, for the purpose of informing subscribers about products and services supplied by this website and blog. This may include blog posts, news or articles we feel are relevant to you. Users can subscribe and unsubscribe at any time should they wish and our newsletter provider is MailChimp.

All subscriptions are taken in compliance with UK Spam Laws, as detailed in the Privacy and Electronic Communications Regulations 2003. All personal details provided by subscribers are held securely and in accordance with the GDPR Regulations. No personal details are passed on to third parties. Under the GDPR Regulation,s you may request a copy of the personal data we hold for you by emailing [email protected] with the subject GDPR Data Request.

Email Newsletters published by the website or its owner may contain tracking facilities with the action email. Subscriber activity is tracked and stored in a database for further analysis. The type of activities tracked may include: the opening of the email, forwarding of the email, clicking of links within the email, times, dates and frequency of such activities. This allows us to improve all future email newsletters. Please review the Cookie Policy for further information.

All subscribers are able to unsubscribe at any time via the unsubscribe link at the bottom of all email newsletters.

Social Media

Engagement, communications and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held by each social media platform respectively.

We advise users to use such social media platforms wisely and engage upon them with due care and attention with regard to their own privacy and personal details. Lilly the Labrador and its owners will never ask you for personal or sensitive details via social media.

Lilly the Labrador may use social sharing buttons to help share the web content easily. Users are advised before using social media sharing buttons that they do so at their own risk.

External Links

Whilst Lilly the Labrador aims to include quality content, with relevant external links, we advise users to be cautious when clicking any external links. The owners of Lilly the Labrador cannot guarantee or verify the contents of any externally linked website. Users should note that clicking on any link will be at their own risk and the owners of Lilly the Labrador cannot be held liable for any damages or implications caused by visiting any external links.

Adverts and Sponsered Links

Lilly the Labrador may contain sponsored links and adverts, which will typically bed served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any adverts of this kind will send you to the advertisers website via a referral program, which may use cookies and will track the number of referrals sent from this website. This may include/result in cookies being saved on your computers hard drive. As such users are advised that by clicking on such links/adverts they do so at their own risk and Lilly the Labrador and its owners cannot be held liable or responsible for any damages or implications caused by visiting any external links/adverts.

How to contact us

Lilly the Labrador is run by Emma Easter. All written correspondence should be sent to Office 19752, PO Box 92, Cardiff, CF11 1NB. Email correspondence should be sent to [email protected]